Privacy Policy

Last updated: 28 September 2026

This privacy notice explains how personal information submitted through this website is handled by BVS Motors and BVS Rescue Services Ltd.

Depending on the nature of your enquiry, the organisation responsible for your personal information will be:

BVS Motors
Sole trader: Dermot Mckeever
Unit L10, Telford Road
Bicester, Oxfordshire
OX26 4LD

or

BVS Rescue Services Ltd
Company number: 06539532
Registered in England and Wales
Registered office: Suite 3 Bignell Park Barns, Chesterton, Bicester, OX26 1TD
Trading address: Unit L10, Telford Road, Bicester, Oxfordshire, OX26 4LD

Contact email: bvsmotors@hotmail.com
Telephone: 01869 369555

Information we collect

We may collect personal information that you provide when contacting us through this website, by email or by telephone. This may include:

• your name
• email address
• telephone number
• vehicle details
• vehicle registration
• your location where relevant to a recovery request
• details of your enquiry, repair, MOT, recovery or vehicle transport request

We may also receive limited technical information when you use the website, such as browser, device and website usage information generated by the website platform.

Why we use your information

We use personal information only where necessary to:

• respond to enquiries
• arrange MOT tests, servicing or repairs
• provide vehicle recovery, roadside assistance or vehicle transport
• communicate with customers about work they have requested
• maintain appropriate business and service records
• operate and improve the website

We do not use website enquiry details for newsletters or general marketing.

Our lawful basis for processing

We normally process personal information because it is necessary to respond to a request before entering into a contract, to provide a service you have requested, or because we have a legitimate business interest in responding to enquiries and operating our business.

Where consent is required for optional website technologies or cookies, we will rely on your consent.

Who may process your information

We do not sell customer information.

Personal information may be processed by service providers that are necessary to operate the website and communications systems, including:

• IONOS, which hosts and operates the website
• Microsoft, where enquiries or correspondence are received through our Hotmail email account
• Google, where you choose to use embedded Google Maps or related Google services

These providers operate under their own privacy and data-processing arrangements.

We do not routinely pass customer enquiry details to unrelated third parties.

Google Maps

This website may contain embedded Google Maps content to help visitors locate our premises.

When Google Maps content is loaded, Google may receive technical information such as your IP address, device information and information about your interaction with the map. Google may also use cookies or similar technologies depending on your settings and consent.

Where required, Google Maps should only be loaded after the appropriate privacy consent has been given.

Website statistics

Our website is built using IONOS MyWebsite Now. IONOS provides SiteAnalytics for statistical and technical website analysis. IONOS states that MyWebsite Now itself does not use cookies, although external services added to the website may do so. IONOS

How long we keep personal information

We keep enquiry information only for as long as reasonably necessary to deal with the enquiry and any resulting work, and for any period required for legitimate business, accounting, warranty or legal purposes.

Information that is no longer required will be deleted or securely disposed of where appropriate.

Your rights

Under UK data-protection law you may have rights over your personal information, including the right to:

• ask what personal information we hold about you
• request correction of inaccurate information
• request deletion of information in certain circumstances
• object to or restrict certain processing
• request a copy of information you have provided

To exercise any of these rights, contact:

bvsmotors@hotmail.com

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your personal information is being handled.

Cookies and similar technologies

Some website functionality or third-party services may use cookies or similar technologies.

Where a cookie or technology is not strictly necessary for the operation of the website, visitors should be given clear information about its purpose and an appropriate choice before it is activated. ICO

Changes to this privacy notice

We may update this privacy notice if our website, services or use of personal information changes. The latest version will always be available on this website.